魔髮部屋科技假髮DOMO HAIR | 可游泳 洗頭 運動 耐強風

保養/修剪/保固

Q:一次要買二頂DOMO HAIR嗎?

A:您可以自行決定。但若您已下定決心用DOMO HAIR告別禿頭,也相信我們的技術,那麼建議您來台灣時,直接一次訂購二頂。兩頂交替使用的好處在於:

髮型不會一成不變
當您有兩頂DOMO HAIR可替換時,髮型才不會因為一成不變,而被人察覺異樣。在自髮生長週期過程中,您可根據自髮長度的不同,替換適合的髮片來銜接自髮,透過髮型或長或短的交替變換,會更自然,造型也能比較多變。

髮片使用壽命可延長
若您每天都穿同一雙鞋,那雙鞋肯定很快就壞了,同理可證,若您每天都帶同一頂髮片,髮片自然會耗損較快。若有兩頂DOMO HAIR輪流使用,可延長髮片的使用期限,也絕對比一頂髮片壞掉後,再買一頂來得壽命更長。此外當您在清洗、保養髮片時,隨時有第二頂可以備用,就能讓髮型連貫無破綻。

來台費用較省、不用重複等待
若您一次製作2頂,只要量一次頭模即可,且您只要來台灣兩次 (第一次諮詢測量、第二次取2頂科技假髮與造型修剪)

當然您也可先訂購一頂,等使用順手後再訂作第二頂,但由於您的髮量、頭型與落髮範圍,會隨時間而變化,若時間相隔太久再製作第二頂DOMO HAIR,就必須重新製作頭模,這樣才能吻合您當下的落髮面積與髮量。

這也意味您要花旅費再來台灣兩次(前前後後總共4次),並且再等上60~80個工作天(兩頂製作期總共會超過6個月),才能拿到您的第二頂DOMO HAIR。

Q:Do I have to purchase two DOMO HAIR items at a time?

A:This will be up to your choice. However, if you are determined to bid farewell to your baldness and have enough faith towards our expert techniques, we will advise that you purchase two wigs at a time when travelling to Taiwan. The advantages of applying two wigs in rotation are:

The hair style will not be "stuck in a rut" (immutable)
Applying two wigs in rotation enables you to have mutable hair styles that can prevent the hair from being recognized any peculiarities by others. During the cycle of your innate hair growth, you can change to the proper slice to connect with your congenital hair based on its diverse lengths. Through a rotation of hair styles at different lengths, you can create a more natural and varied impression on your set.

The longevity of the hair slice can be extended
Try to imagine this: if you are wearing the same pair of shoes every day, they are definitely likely to be worn out just as fast as you can anticipate. Similarly, if you are wearing the same slice (wig) every day, it will be quite natural for your slice to consume in a shorter period of time. Provided that a rotation of two DOMO HAIRs is applied, the period of usage will consequently extend. And it will also works better than the situation of buying another after the previous one is worn-down in this case. What is more, during the occasions of slice cleansing and serving, owning a second one to substitute will allow you to have the absolute coherence without any apparent flaws.

Less travel expense without repetitive waiting
If you choose to order a pair at a time, only an one-time measurement for head model is required. The period of making the wig will still last for three months, and all you need to do is to come to Taiwan just twice (to consult and measure for the first time, and to pick up and style your technological wig for the second).

You are still welcome to order a single wig for the first time, then order a second one after getting used to the first one. Nonetheless, owing to the fact that your hair volume, head shape, and hair loss areas can change as time goes on, it will eventually lead to the result of recreating a new head model so as to match with your new hair loss areas and hair volume for molding a second DOMO HAIR if the interval between the two times is too long.

This means more travelling expenses for two round trips to Taiwan (in a total number of four times after adding them up), and a waiting of three months (six months in total for making two wigs) for you to get a second DOMO HAIR.

Q:請問製作第一頂DOMO HAIR後,隔一段時間要再製作第二頂時,需要再重新測量?

A: 需要重新測量。因為髮量、落髮範圍、頭型,還是會隨著時間過去而不同,而DOMO HAIR非常注重髮片能100%順合您的頭型弧度,完全密合頭皮,才能自然逼真、宛如天生。所以當您決定在製作第二頂時,需再回門市讓設計師重新測量,以取得最新數據,才能依您當下的狀況,重新開版製作頭模,再打造出您的第二頂完美DOMO HAIR。

Q:Is it necessary for me to make a new measurement for the second purchase after having customized the first one?

A: That will be a must. Since the hair volume, head shape, and hair loss areas can change as time goes by and for the reason of our insistency on making a slice of the 100 % coincidence with your head shape radian and sealed tightness onto your scalp, DOMO HAIR has no choice but to emphasize on an updated measurement in order that a real and natural wig be remade. Thus you will be required to return to the store for the new measurement of the updated data by the store designer, according to which the head model can successfully be molded and your second exclusive DOMO HAIR can be perfectly created, once you decide to make a second purchase.

Q:海外客戶也享有一年保固嗎?

A: 海外客戶一樣可享DOMO HAIR「一年保固」的服務承諾,但考量您無法頻繁來台灣,因此建議您取髮當天務必仔細檢查,確定髮片無任何的非人為商品瑕疵(若有可立即調整修改)。

DOMO HAIR的一年保固包含『髮色校正/髮量增加/底網維修』各一次(不可重覆使用),使用保固服務時,須將髮片者送回門市,因為設計師會進一步了解您平常的使用與保養狀況,來評估是否需維修,並告知完修時間。所以若您要使用保固服務,最好還是親自到台灣DOMO HAIR門市來送修與取件,以確保服務品質。

Q:Do overseas clients also have an one-year period of warranty?

A: The overseas clients also do have an one-year period of service warranty. However, owing to the circumstance of your not being able to journeying to Taiwan frequently, we will suggest that you examine the hair carefully, and be sure that there are no non-human blemishes on the merchandise (if there is, the problem will be adjusted and corrected right away at the scene) on the very day when you show up to claim the order.

DOMO HAIR's one-year warranty includes "hair color adjustment, hair volume augmentation, and undercover mending", with just once for each item (non-reusable terms). When you try to adopt the guarantee service, the action of sending the hair slice back to the store for the designers to understand the regular usage and the caring condition of the hair will be requested. After that, the designer will estimate the necessity of the repair and inform you the exact time of completion. To conclude with, if you would like to use guarantee service for your hair, you had better come to our store here in Taiwan for both maintenance and pickup in person to ensure a more efficient service quality.

Q:需要一直來台灣保養嗎?維修怎麼辦?

A:考量您無法頻繁來台灣保養維修,因此正確的使用觀念以及居家保養清潔步驟就變得格外重要。

在您取髮當天,設計師會先教您找到最適合自己的角度進行配戴,當天會確認您已學會如何用膠片固定、自行配戴與調整位置。接著教您正確的整理/洗滌/保養方式,並推薦您適合的洗護產品與週邊耗材,讓您能減少髮片的耗損,延長DOMO HAIR的使用壽命

若您回國後有任何使用上的問題,您可先透過FB Messenger、Line、Wechat連絡我們,告知您的使用問題或提供照片給客服人員,讓我們能第一時間為您解決問題。

Q:Must I return back to Taiwan for maintenance or mending service?

A:Taking your situation which makes you incapable of visiting to Taiwan for maintenance and mending service into consideration, it will be particularly important for you to learn the steps of home care and cleansing based on the correct concepts towards wig application.

On the very day when you return for the wig, our stylists will assist you with finding the most appropriate angle of the wear while making sure of your capability for adhesive piece fixing, self-wearing, and position regulating, which will be followed by teaching you the knowledge of arranging, cleaning, and maintaining methods. Furthermore, the stylists will recommend you some shampoo and conditioner products, along with other consumables and accessories that can help to reduce the spoilage of the slice itself and extend the longevity of your DOMO HAIR.

If you happen to encounter any difficulties towards wig utilization, you are always welcome to reach us and apprise the problems or display the photographs through FB Messenger, Line, WeChat. We will try our best to settle your troubles at the first moment.

Q:拿到髮片回國後,我能在自家附近的髮廊修剪髮片嗎?修剪時有哪些注意事項?

A: 建議您每個月都修剪一次頭髮。考量您居住在海外,無法一直來台灣門市修剪,因此您可在自家附近的髮廊剪髮,但請叮囑設計師「修剪您的自髮來銜接DOMO HAIR,儘量別修剪到DOMO HAIR髮片,以免破壞了髮流、髮漩、髮線的設計」,影響DOMO HAIR髮片的自然度與逼真度。

修剪假髮和自髮的技術是不同層次的,自髮本身就和使用者是銜接密合完整,而假髮卻是要經過設計師的技術及巧手修剪,才能和使用者頭髮銜接無破綻。此外更須考量剪完之後不只目前好看,兩、三週真髮長長後,真假髮必須兼容並蓄,因此假髮修剪比真髮需要更多的耐心來精雕細琢。

假髮並不像人體頭髮會生長,一剪短就不會再留長,難以補救。因此再次叮嚀您於一般髮廊剪髮時,儘量不要修剪到DOMO HAIR 髮片。(若您的髮片經非本公司的髮型設計師修剪,則自動解除保固條款)

Q:Once returning back to my country after acquiring the hair slice, will I be able to shape it again at other hair salons located around my house? Are there any matters that I should pay close attention to?

A: It is advise that you get a haircut once every month. Since you are residing in an overseas country which disables you from returning back to our store for a further trim, you should feel free to go to other hair salons nearby your house for the shear. Yet please be aware that you stress on the importance of "cutting your original hair for engaging with DOMO HAIR", and as much as the other stylists can do, please do not touch the slice of DOMO HAIR in the event that the design of DOMO HAIR's hair movement, hair whorls, and hairline be sabotaged, which might affect the naturalness and fidelity of the hair slice.

The level of trimming skills between a wig and natural hair is quite different in that the innate hair itself is completely "connected" and "attached" to the human's scalp whereas a wig requires a proficient stylist who is apt at shearing to devise the faultless link with the user's head. Aside from having a thorough consideration towards the overall appearance of the hair style, the compatibility of both the wig and real hair after its natural growth within a two-to-three-week time, is also vital. As a result, getting a haircut for a wig is in need of a more patient personality and nimbler fingers than that for real hair.

The wig do not grow as the hair on human body: once you cut it short, the fake hair just simply can never grow back again, and it will be impossible to redeem the situation. For that reason, we would very much like to exhort you not to get your DOMO HAIR slice sheared by the stylists at other salons (the guarantee terms will be dissolved on condition that your hair slice is not trimmed by the stylists from our company).

Q:週邊耗材用完後,要如何購買?

A: 您可在第二次來台灣取髮時,一併在門市購買好並順道帶回國。而之後您也可利用網購,在我們 購物官網,購買到專用清潔護髮保養品蛋白膠/膠片等週邊耗材。我們提供國際訂購服務,您可透過Paypal付款購買,我們會用郵局『國際航空包裹』寄送海外訂單商品,全球均可配送,約7~10個工作天即可送達。
海外會員『訂購流程』與『國際配送』

DOMO HAIR所搭配的週邊商品,都是經過執行長Steve親自使用,再為髮友挑選出來的 (例如髮片專用膠要能對抗頭皮出油出汗、要牢固、要持久耐用,又要好卸洗不傷網材),絕對是專業又好用的產品才會推薦給您,您可依個人使用習慣選購。

Q:How will I purchase new ones if the consumables and accessories are running out?

A: It will be more convenient for you to buy those products at the store and bring them back to the country with you when you come to Taiwan the second time for the pickup. As for the purchase afterwards, you can try to check out ouronline shopping system : you will be able to buy the related consumables and expendables such as special wig care products, conditioner, cleansing shampoos, and albumen adhesive/adhesive pieces, etc. through the shopping platform on our official website. We offer international ordering service where you can shop by paying with Paypal, and the international air parcel of overseas merchandise orders will be sent right to you by our local post offices. It is a worldwide service that will take about 7 to 10 business days for the customers to receive the deliveries.
"Ordering Process and "International Distribution" for overseas members DOMO HAIR

The related merchandises and accessories of DOMO HAIR are chosen by our CEO Steve for our hair pals after self-applying the products himself (for example, the special-devised adhesive for the slice must possesses the capability of resisting against the oily and sweaty condition of the scalp, and the quality of permanent, durability, and easy to clean without spoiling the undercover materials). We assure you that these recommended products are undoubtedly professional and handy that you should purchase according to your personal habits.

Q:我是白人(Caucasian),我是金髮,有適合我髮色的假髮嗎?

A: 髮色原則上都能依照客人所要求的顏色訂作,但需考慮到髮材特性,有可能無法百分之百相同,但會找相近的髮色匹配以達擬真。

為了讓您的DOMO HAIR髮色貼近您原本的淡金髮色,在諮詢當天,設計師會了解您對髮色的需求標準,同時也會取樣您一小撮頭髮送回工廠,讓師傅在製作您的DOMO HAIR時,能比對髮色、頭髮粗細、卷曲度,以挑選出最匹配您自髮的髮料來進行製作。而鈎織時更會適時進行髮色校正,這些細膩的程序都能讓DOMO HAIR髮片能與您的自髮完美銜接,自然逼真。

Q:I am Caucasia with blonde hair. Are there any suitable wigs for me?

A: Basically, the color of the hair can be custom-made in accord with the demand of the customer. Yet we still need to take the quality of hair materials into consideration. It might not be as 100% the same as the customer desires, but we will still seek for the most similar one for matching with the truest impression.

In order to customize the color of your DOMO HAIR and the original of your light blonde become very much alike, our designer will attempt to understand the standard level of your requirement while sampling a subtle amount of your hair for the factory on the day of consultation. This enables the masters to compare with the colors, thicknesses, and curls in selecting the most suitable materials during the process of wig making. Moreover, the detailed procedure such as rectifying and amending the hair color during crocheting, which allows the slice of DOMO HAIR for connecting flawlessly with your intrinsic hair, will be deliberately implemented.

Q:你們哪家分店的同事手工技術比較好,測量比較準確,修剪的比較好看?

A: DOMO HAIR的設計師都經需過總公司的專業培訓,且要通過嚴格的分階段考核,才能資格為客戶服務,所以請您放心,門市設計師都是非常專業的,皆能為您準確測量並提供諮詢。

而髮型修剪部分由於跟風格、審美觀有關,每個設計師都各有特色與擁護者,為了剪出想要的髮型與感覺,建議第二趟來門市取髮時,可攜帶您喜歡的髮型照片,讓設計師了解您的需求與喜好,設計師會與您耐心溝通,盡力修剪出最適合您的新髮型。

Q:Which store possesses the feature of the most skillful staffs, the most accurate measurement, and the best-looking shear?

A: All the stylists from DOMO HAIR are obligated not merely to undergo the process of specialized trainings designed by the headquarters, but also pass strict examinations of various testing stages in order to become qualified for the position as a customer service staff. We assure you that the background and abilities of our store stylists is unquestionably expert in providing you the most accurate measurements and reliable knowledge.

Because of the diversified aesthetics and styles in the aspects of shear and trim, every designer has his/her own diehard fans with his/her distinguish particularities and characteristics. In order to fulfill your favorable demands and likes along with pursuing the impression style you want, it is recommend that you bring along the pictures of the hair style you desire for the discussion with the designer. Our designer will proceed detailed conversations and communications with you patiently, and put an huge effort on creating the most satisfactory set for you.

每個人使用狀況不一,效果因人而異(圖片僅供參考)

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